Do you want to take hold of your finances and get your money management in better health?
Completing a simple Income and Expenditure form could be an effective way of helping you do this. This can help you plan ahead financially and understand your regular spending. Please check the information you provide is correct when completing to ensure you’re getting the most accurate results.
You'll be asked to provide:
- All the money coming in and out, and all payments being made.
- Including: payments such as mortgage, loans and other services.
- Other regular amounts for food, clothes, travel and entertainment.
Please note: the site hosting the Income & Expenditure form is an external firm.
You can share the results with us to ensure we've accounted for your current circumstances when considering repayment options or other ways to help you.
We'll use your completed form to determine whether:
A. You’re eligible for a repayment plan and/or another measure of appropriate support.
B. You can continue to meet your minimum repayments on the account.
C. Or you're eligible for another form of account support.
Once you grant us access to your I&E, you’ll get a response from us within 72 hours. If you do not hear a response during this time frame, please contact us on firstname.lastname@example.org
Alternatively, you can call us on: 0800 072 2970 (Monday to Friday 9am-5pm) or chat with us between those hours.
If you feel you’ve been financially impacted by COVID-19 and want more information on the support we can provide, please see our COVID-19 FAQs
We're dealing with extremely high call volumes at the moment, due to the COVID-19 situation, and our wait times have been significantly extended.